Frequently Asked Questions
Answers to questions we usually get about the company and our services.
Warranty Information
- Regular Screen = 1 Month WARRANTY
- Premium Screen = LIFETIME WARRANTY
- Special Order = 1 MONTH WARRANTY
- Computers & Diagnostics = 1-YEAR WARRANTY
We CANNOT offer returns or used or damaged products. Warranties also do not cover personal negligence for any damage you caused after the repair. Warranties cover manufacturing issues or problems with the screen or part itself. This would include issues with the touchscreen, camera, home button, or usability of the device.
If you DROP OR BREAK your device it will void the warranty. PLEASE CALL US IMMEDIATELY REGARDING ANY ISSUES AFTER YOUR REPAIR.
Some of the more common warranty issues include:
- Bad touchscreen
- Loose frame or screen
- Lagging or touch issues
- Camera focus and selfies
- Batteries and holding a charge
NOT COVERED:
- If you break, drop or damage the phone in any way!
Answers to questions we usually get about the company and our services.
Warranty Information
- Regular Screen = 1 Month WARRANTY
- Premium Screen = LIFETIME WARRANTY
- Special Order = 1 MONTH WARRANTY
- Computers & Diagnostics = 1-YEAR WARRANTY
We CANNOT offer returns or used or damaged products. Warranties also do not cover personal negligence for any damage you caused after the repair. Warranties cover manufacturing issues or problems with the screen or part itself. This would include issues with the touchscreen, camera, home button, or usability of the device.
If you DROP OR BREAK your device it will void the warranty. PLEASE CALL US IMMEDIATELY REGARDING ANY ISSUES AFTER YOUR REPAIR.
Some of the more common warranty issues include:
- Bad touchscreen
- Loose frame or screen
- Lagging or touch issues
- Camera focus and selfies
- Batteries and holding a charge
NOT COVERED:
- If you break, drop or damage the phone in any way!